your privacy.
Last updated April 2026.
Lois Chloé Bangladesh ("we", "us", "our") operates the website loischloe.com.bd and associated mobile apps. This Privacy Policy explains what we collect, how we use it, who we share it with, and the rights you have over your information.
Information we collect
Account details: name, email, phone, and profile picture when you sign in with Google, Facebook, or an email magic link. We only ever ask for your public profile and email address, nothing else.
Orders & addresses: the delivery address, phone, email, items ordered, payment method (cash on delivery at the moment), and any note you attach to an order.
Site usage: basic analytics such as pages visited, aggregate device type, and ad-conversion signals through Meta Pixel / Conversions API. Customer personal data sent to Meta is hashed (SHA-256) before it leaves our servers.
How we use your information
We use your information to fulfil orders, contact you about your order, improve our products, prevent fraud, and, with your consent, measure advertising performance. We do not sell customer data and we do not use profile pictures or sensitive data for any purpose beyond showing you your own account.
Third parties
Pathao (delivery), Appwrite (storage + auth), Vercel (hosting), Resend (transactional email), SSL Wireless (SMS), and Meta (Pixel + Conversions API) process limited information on our behalf. Each processor is bound by their own privacy and security commitments.
Your rights
You can request a copy or deletion of all your personal data by emailing info@loischloe.com.bd or WhatsApp +880 1840 100 578. We will respond within 14 days. See our Data Deletion page for the quick-form request.
Contact
Lois Chloé Bangladesh · House 27, Road 10, Sector 3, Uttara, Dhaka · info@loischloe.com.bd.